Base de Conhecimento

How to Cancel your account

How to cancel your account at

1.) Login to your client area.

2.) Choose the hosting service you would like to cancel.

3.) Use the request cancellation link on the left pane:

You can leave a note in regards to your cancellation in the box, and then choose whether you want it cancelled immediately, or at the end of the billing period.

If you choose immediate, your account may be immediately terminated and all files deleted from the system.

If you choose at the end of the billing period, your files will be deleted promptly when your billing period is over.

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